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About us

Built on how we do business, not just what we trade

Rikatex International was set up with a clear intention: to grow a trading company on principles of fairness, integrity and commitment. Two decades on, those are still the terms on which we keep clients.

What began as a start-up is now a working part of the lifestyle goods trade across South Asia, the Middle East, ASEAN and Russia. That growth came from expansion into markets where we could serve clients properly, rather than from taking every order available.

The company is run by people with more than twenty years of experience and the supplier contacts that come with it. Our clients include manufacturers, importers, distributors, retailers, contractors and interior design firms — among them public listed companies and manufacturing groups.

Where we work

Two offices, two distinct jobs

Hong Kong gives us the legal and financial base of an international trading company. Hangzhou puts us close enough to the factory floor to catch a problem while it can still be fixed.
Rikatex Hong Kong office

Hong Kong

Head Office

Unit R, 1/F, Mau Lam Commercial Building16–18 Mau Lam Street, JordanKowloon, Hong Kong
Rikatex Hangzhou office

Hangzhou

Operations & Development Centre

807 Maidao Mansion, 103 Nanyuan StreetLinping District, Hangzhou 311100Zhejiang, China浙江省杭州市临平区南苑街103号麦道大厦807室

Our Hangzhou office runs sales and marketing, finance, and logistics and operations, alongside a display centre for our key product lines. It also serves as the product management and development centre — which is what makes the cost advantage of sourcing in China real rather than theoretical. It comes from choosing the right factory and following the work through on site, not from accepting a lower standard.

For clients who want to outsource the development of a product line and its entire supply chain — from planning through production to port-to-port delivery — that combination is what lets us act as a single point of accountability.

Our vision

“To ensure that commodity and services are provided to our clients in the best possible manner — in the quality confirmed, in best value for money, in the time period committed, and with the documentation required.”

We believe in overwhelming and surpassing our clients’ expectations.

Our mission

“To identify and solve the complex secondary problems of our customers — their product needs — with the use of technology and human capital, so that our customers can focus on their primary activities.”

Which is normally sales, distribution and end-product delivery.

Suppliers & alliances

We intend to be a supplier's best customer

Our position with a client depends entirely on our position with the factories behind them.

To stay current on trend and technology, we seek out and partner with manufacturers who lead their field. Onsite visits and the training and support that come with them are how our people gain the technical knowledge to give clients a genuine advantage, rather than simply relaying what a factory has said.

We also take seriously the less visible half of that relationship. Prompt payment and consistent order flow are why our suppliers prioritise our clients’ production — and that is what allows us to keep the delivery commitments we make.

We buy globally, including from Turkey, India, Belgium, Germany, the UAE, Saudi Arabia, Indonesia, Taiwan, Korea and China. Without that reach, we could not credibly be the partner our clients need.

Our people

The most important asset sits outside the balance sheet

Human capital cannot be measured. It is not a scientific formula or an arithmetic equation, and it does not appear in the accounts. It is also the entire reason a sourcing company either works or does not.

Rikatex is committed to training and retaining its people, and to their personal development alongside the growth of the group.

Tell us what you need to source

Send us the product, specification and destination. If the specification is still open, we will help you define it.